UMAID / CUSTOMER CARE

We're here to help.

Questions about your order, choosing a product, or caring for your Himalayan salt? Get in touch with the UMAID team.

Email customer care

For order questions, include your order number and the email used at checkout so we can find the right order.

Monday-Friday, 8 am-5 pm Eastern Time.
Closed Saturdays and Sundays.

For a damaged item, tell us what happened and include your order number. Please do not send payment card details or passwords in the form below.

Looking for delivery or return information? Read shipping & returns.